01 Introduction
I, Sumit Wadhwani, am committed to protecting your privacy and maintaining the confidentiality of the personal information you share with me through this website or during counselling sessions, whether online or in person.
By accessing this website or availing counselling services, you consent to the collection, use, and processing of your information in accordance with this Privacy Policy.
02 Information I Collect
I may collect personal information when you:
- Visit or browse this website
- Book an appointment through the website
- Fill out an enquiry form, Client Consent Form, or other intake forms
- Attend in-person counselling sessions
The information collected may include:
- Full name
- Age and date of birth
- Email address
- Phone number
- Residential address
- Emergency contact details
This information is collected solely for the following purposes:
- Responding to your enquiries
- Scheduling and managing appointments
- Communicating regarding sessions and related updates
- Providing counselling and psychological services
- Maintaining professional and clinical records
- Processing payments and transactions
Your information is retained only for as long as necessary to meet professional, ethical, and legal obligations, in accordance with applicable laws and standards. The Practice does not sell, trade, or share personal information with any third party for commercial or marketing purposes.
03 Payment Information
Payments made through this website are processed via third-party payment gateways. The Practice does not store your card, UPI, or banking details.
Transaction records may be retained solely for accounting, taxation, and legal compliance purposes.
04 Confidentiality of Counselling
Confidentiality is a core ethical responsibility of this Practice.
All information shared during counselling sessions, as well as any session notes maintained by the psychologist, is kept strictly confidential, whether sessions are conducted online or in person, subject only to the limits outlined below.
Session notes and records are maintained exclusively for therapeutic, professional documentation, and continuity-of-care purposes.
Counselling sessions are not audio or video recorded by the Practice.
05 Limits of Confidentiality
Confidentiality may be breached without prior consent only in the following circumstances:
- If there is an imminent risk of harm to yourself or others
- If there is disclosure or suspicion of child abuse or neglect
- If there is abuse or neglect of a vulnerable or incapacitated adult
- If disclosure is required by a valid court order
- If a client is considered gravely disabled or incapable of self-care
In such cases, only the minimum necessary information may be disclosed to appropriate authorities or emergency contacts to ensure safety and protection.
06 Online Sessions and Data Security
Online counselling sessions are conducted through Google Meet or other secure platforms.
- Sessions are not recorded by the Practice
- Communication is encrypted during transmission
- Google Meet follows industry-standard security protocols, including Datagram Transport Layer Security (DTLS)
While reasonable security measures are adopted, no internet-based system can be guaranteed to be completely secure. By opting for online sessions, you acknowledge and accept the inherent technological risks.
07 Policy Regarding Minors
The Practice primarily provides services to individuals aged 18 years and above.
If counselling services are provided to a person below 18 years of age:
- Verifiable consent from a parent or legal guardian is mandatory
- The parent or guardian must provide identification and confirm guardianship
- Administrative and financial communication will be shared with the parent or guardian
- In cases involving safety concerns, the parent or guardian may be informed
The Practice does not knowingly collect personal information from minors without appropriate parental or guardian consent.
08 Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes in legal, ethical, or professional requirements. The most current version will always be available on this website.
